HIPAA Disclosure

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get an electronic or paper copy of your medical record

• You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
• We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct your medical record

• You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
• We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications

• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
• We will say “yes” to all reasonable requests.

Ask us to limit what we use or share

• You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
• If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.

Get a list of those with whom we’ve shared information

• You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
• We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you

• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
• We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

• You can complain if you feel we have violated your rights by contacting us using the contact information at the top of this notice.
• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/
• We will not retaliate against you for filing a complaint.

Everything on this website, from procedure descriptions and timelines to implant counts, diagrams, and cost figures, is general information about oral and maxillofacial surgery. It is not a diagnosis, not a treatment plan, and not advice about your particular case.

Nothing you read here tells you what you need. Only an examination and a CBCT scan can do that, and Dr. Volland will tell you at the consultation if the answer is something other than implants.

No doctor-patient relationship

Reading this site, submitting a form, or joining the opening list does not make you a patient of this practice. A doctor-patient relationship begins when you are seen for a consultation and it is documented in your record.

If you are having a medical emergency, including uncontrolled bleeding, difficulty breathing, or a facial infection with fever or swelling, call 911 or go to the nearest emergency department. Do not use this website.

• Your fee is stated in a written treatment plan given to you at the consultation.
• The $15,000-per-arch full-arch offer includes extractions, IV sedation, bone grafting if needed, sinus lifts and final zirconia teeth. Discuss any different treatment approach in your written plan.
• Financing terms and approval come from third-party lenders, not from us, and we do not control their decisions or rates.
• Insurance coverage is determined by your plan. We will submit claims and tell you what to realistically expect, but we cannot guarantee coverage.

1. do not send clinical records, imaging, or detailed medical history through the website form or ordinary email, because neither is a secure channel. Ask the office for a secure link. We aim to respond to enquiri
2. do not send clinical records, imaging, or detailed medical history through the website form or ordinary email, because neither is a secure channel. Ask the office for a secure link. We aim to respond to enquiri
3. do not send clinical records, imaging, or detailed medical history through the website form or ordinary email, because neither is a secure channel. Ask the office for a secure link. We aim to respond to enquiri

The content on this site, including text, photographs, diagrams, page design, and the Elite Oral Surgery name and marks, is owned by the practice or used with permission, and is protected by copyright and trademark law. You may read it, print a copy for your own reference, and share a link to it. You may not republish, sell, or adapt it, or use our name or marks, without written permission.

Referring dentists may share links to any page on this site with patients freely.

To the fullest extent permitted by Washington law, the practice and its personnel are not liable for indirect, incidental, or consequential damages arising from your use of this website or from reliance on its general information. Nothing in this section limits our liability for professional negligence in the care of a patient, which is governed by Washington law and cannot be waived here.